How Canada Customs Treats Personal Clothing Imports
For personal-use clothing imports below CA$3,300 (the LVS, Low Value Shipment threshold), CBSA's process is generally fast and most parcels clear without inspection. Even when duty applies, the rates for hand-stitched garments from India are modest — typically the GST/HST rate of your province plus a small import duty (8-18% depending on category, with cotton garments at the lower end).
Typical Outcomes for Pehrawa Boutique Orders
Based on hundreds of orders shipped to Canadian customers, the outcomes break down approximately:
- ~80% clear without any charge: CBSA waves the parcel through. You receive it from the courier with no additional payment.
- ~15% pay GST only: 5% federal GST applied to the declared value. For a $199 Complete Pehrawa, that's ~$10.
- ~5% pay GST + small duty: Province-specific GST/HST plus 8-12% import duty. For a $199 order, total additional cost ~$25-$45.
- Very rare: A parcel selected for full inspection. Rare for personal clothing.
How We Handle the Paperwork
Every parcel ships with a customs declaration form attached, listing the contents (handcrafted clothing) and the actual invoice value. We do not under-declare values to avoid duty — that creates legal risk for you as the recipient. The declaration matches the price you paid.
If CBSA assesses duty, you'll typically receive a notice from the courier (Canada Post, FedEx, UPS, or DHL depending on routing) with payment instructions. Pay it directly to the courier when they deliver, or through their online portal. We do not handle Canadian customs charges from our side.
What You Can Do to Reduce Risk
- Order during low-volume periods. CBSA inspections are randomised but can intensify during holiday-shipping periods (December, March-April). Ordering well ahead of Vaisakhi or Lohri season smooths things out.
- Provide a valid Canadian phone number. If a parcel needs courier contact, the process is faster.
- Don't combine with high-value items. Single-item parcels under the LVS threshold are routine. Mixing a clothing order with another high-value item raises the parcel above thresholds and can trigger additional review.
- Keep your invoice/order email handy. If CBSA queries the value, you can provide the email confirmation.
Other Countries
For US, UK, Australia, and New Zealand customers, similar principles apply but with different thresholds and rates. The US has a $800 de minimis threshold (most personal orders clear duty-free). UK applies VAT above £15. Australia applies 10% GST above AU$1,000. New Zealand applies 15% GST above NZ$1,000.
For specific country guidance, message Veerpal on WhatsApp before ordering — we'll walk through what to expect for your specific situation.
Province-by-Province Tax Rates
When CBSA does assess GST/HST on a Pehrawa Boutique order, the rate depends on your province of residence (not the province where the parcel enters Canada). Quick reference for the Complete Pehrawa bundle ($199 USD, approximately CA$272 at typical exchange rates). Remember: 80% of orders clear without any of this applying. These are the worst-case figures if CBSA assesses tax on your parcel.
- Ontario (HST 13%): ~$35 CAD if assessed
- British Columbia (GST 5% + PST 7%): ~$33 CAD if assessed (PST may not apply to imported clothing — check with CBSA)
- Alberta (GST 5% only): ~$14 CAD if assessed
- Quebec (GST 5% + QST 9.975%): ~$41 CAD if assessed
- Atlantic provinces (HST 15%): ~$41 CAD if assessed
- Manitoba and Saskatchewan (GST 5% + PST varies): ~$14-$28 CAD if assessed
Frequently Asked Questions
Will the courier add a "brokerage fee" on top of CBSA duty?
If CBSA assesses duty and the parcel ships via FedEx, UPS, or DHL, those couriers typically add a brokerage fee ($10-$30 CAD) on top of the actual CBSA charge. Canada Post charges a small CBSA processing fee (~$10) but no brokerage. We use the most cost-effective shipping option for each destination, but you can request Canada Post specifically by noting it in your order.
What if I refuse to pay the duty when the courier delivers?
The parcel will be returned to us in Bathinda. We can either re-ship after refunding the original duty estimate or refund your order. Refunds for refused-delivery parcels are net of return shipping cost (~$45 USD). It is much cheaper to pay the duty if assessed than to refuse the parcel.
Do I need to declare the outfit if I bring it back to Canada from a trip to India?
Different scenario — this guide covers e-commerce shipping. If you buy from us in person in Bathinda and bring it home in your luggage, declare it on your CBSA arrival form (typical personal exemption is CA$800 after 48+ hours abroad, CA$200 after 24-48 hours, depending on trip duration). The duty rules are different for personal exemption vs e-commerce import.
Read the Full Diaspora Ordering Guide